there was a call number display charge there, so I called them, he told me you asked for it, I said I never asked anything like this. And the telephone I bought doesn't have a LED screen, I said I am sane, I won't apply a service which can't be used on my telephone. He told me the computer couldn't be wrong, I was so angry, so I told him, so you are wrong, right? And I couldn't help myself, kept going on " What's wrong with you and your company, Why you did this kind of thing to me?" He then changed to promise to refund me the sur-charged money. I remember that is the only one time I felt so angry when I came here in toronto. I never try to use their long-distance calls. I can't trust them. I used to use calling cards, now I am using www.phonify.com . They charge only 8 cents/per min for calling China.