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BA is Bachelor of Arts; CSR is Customer Service Representative; use all the means you can get, internet, toronto star, agent, and so on;

It's not as difficult as you expected, just feel a little bit hard at the very beginning. Later on, the interview is a piece of cake because you can learn something at least from your previous ones. Before I got my current job, I had rejected 3 or 4 job offers already because I wanted a better job. It's not a show-off and in fact, nothing can be showed off. If you read the newspaper carefully, it's very easy to find many CSR/sales/office helper/call center jobs posing everyday. Go to know more about them then you will be confident in hunting your idea office job instead of inquiring other's oppinions.
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