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你说的这个情况和一个沟通案例简直就是一模一样,看一下这个案例,你试着从案例中那位护士的角度跟母亲先沟通一下看看有没有用:
interlaken
(和自己在一起)
http://mp.weixin.qq.com/mp/appmsg/show?__biz=MjM5ODQyOTExMg==&appmsgid=10000317&itemidx=2&sign=c231042cb01487d7d32b50cea1c7367f#wechat_redirect
http://mp.weixin.qq.com/mp/appmsg/show?__biz=MjM5ODQyOTExMg==&appmsgid=10000317&itemidx=2&sign=c231042cb01487d7d32b50cea1c7367f#wechat_redirect
(#8478583@0)
Last Updated: 2013-11-22
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