Can you tell me what's help desk?
-bluegirl(bluegirl);
2001-10-2(#214914@0)
In very simple words, it's kind of like people call in and you answer their enquiries, question, etc. A lot of time spent on the phone. Help desk requires very good communication and customer service skills.
-cornflakewhite(cornflake);
2001-10-2(#214969@0)
1. English; 2. Problem solving skills; 3. Cutsomer-oriented.
-april(霏);
2001-10-2(#214931@0)
Personality--Nice, Communication skills--No problem, Techniques--Not too familiar with:Configure box, Mail Server, Maybe Database, etc.
-cyt(cyt);
2001-10-2(#214933@0)
Use eye-contact if interviewer is opposite gender to you
-neutral(neutral);
2001-10-2(#214935@0)