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> 1. What type of connector is on a 10BaseT network card?
> [ ] a) T-connector
> [ ] b) RJ-45
> [ ] c) RJ-11
> [ ] d) Dix connector
> [ ] e) Any of the above
> 2. How many devices can an IDE controller support?
> [ ] a) 2
> [ ] b) 3
> [ ] c) 4
> [ ] d) 7
> 3. How wide is the standard I/O bus on a PCI motherboard?
> [ ] a) 3 inches
> [ ] b) 16 bytes
> [ ] c) 16 bits
> [ ] d) 32 bytes
> [ ] e) 32 bits
> 4. How many DIMMs are required to complete a memory bank on a standard
> Pentium motherboard?
> [ ] a) One
> [ ] b) Two
> [ ] c) Four
> [ ] d) Eight
> [ ] e) Any of the above depending on the power configuration, AT or ATX
> 5. As a rule of thumb, where does pin one on an IDE ribbon cable face
> when plugged onto the hard disk drive?
> [ ] a) The right side
> [ ] b) The left side
> [ ] c) The side nearest the power connector
> [ ] d) The side closest to the master/slave jumpers
> 6. After adding a second IDE hard drive to a new Pentium III desktop
> computer, the system will not boot the operating system. There are no
> POST error messages. What is the most likely cause?
> [ ] a) The cables are not connected properly
> [ ] b) The drives are not setup as master & slave
> [ ] c) The ribbon cable is not terminated
> [ ] d) There is a short-circuit somewhere in the system
> 7. Which end of a SCSI bus must be terminated?
> [ ] a) All open connectors
> [ ] b) Only the free ends of the cable
> [ ] c) Both physical ends
> [ ] d) New SCSI adapters don't need termination
> [ ] e) The last device in the chain
> 8. To install a SCSI hard drive at ID 5, which ID jumper(s) must be shorted?
> [ ] a) Jumpers 1 and 4
> [ ] b) Jumpers 2 and 3
> [ ] c) Jumpers 0 and 2
> [ ] d) Jumpers 0, 1, and 2
> 9. What is the default port address and interrupt for COM2?
> [ ] a) 03F8, IRQ 4
> [ ] b) 02F8, IRQ 4
> [ ] c) 0378, IRQ 7
> [ ] d) 03F8, IRQ 3
> [ ] e) 02F8, IRQ 3
> 10. When installing a modem that is set explicitly to COM2, what
> resource should be disabled in the system setup (CMOS)?
> [ ] a) Software (Xon/Xoff)
> [ ] b) Interpreted response
> [ ] c) COM2
> [ ] d) IRQ 4
> [ ] e) All of the above
> 11. After upgrading your computer's CPU from a 333 MHz Celeron to a new
> Pentium II 450 MHz processor, the system becomes unstable.
> Choose the 2 most likely causes from the following:
> [ ] a) Jumper settings weren't switched from Celeron to Pentium II
> [ ] b) Celeron motherboards do not support Pentium II CPUs.
> [ ] c) Motherboard does not have a 100Mhz front side bus.
> [ ] d) The on-board chipset is not compatible with Pentium II CPUs.
> [ ] e) The cooling fan is not functioning properly.
> [ ] f) The system is using 66Mhz RAM in a 100Mhz system.
> 12. What is the theoretical maximum throughput of a 10BaseT Ethernet
> [ ] a) 10 MHz
> [ ] b) 10 Mbps
> [ ] c) 100 MHz
> [ ] d) 100 Mbps
> [ ] e) Depends on the protocol used over the LAN
> 13. Which of the following network protocols are directly supported by
> Microsoft? (Choose all that apply).
> [ ] a) TCP/IP
> [ ] b) NetBEUI
> [ ] c) IPX ODI
> [ ] d) Token Ring
> [ ] e) IPX/SPX Compatible Protocol
> 14. Does a router require an IP address to forward packets to a
> different subnet under TCP/IP?
> [ ] a) No, a router builds a routing table of all subnets so that it
> does not need to forward packets.
> [ ] b) Yes, but only if the other subnet is in another domain.
> [ ] c) Yes, a router forwards IP packets to different subnets.
> 15. What is the most likely problem if an administrator is unable to
> add a new user account or change a user's password in a single domain
> environment? (Assume the administrator has full administrative rights.)
> [ ] a) The Administrator account has been locked out.
> [ ] b) The user name already exists, or the user is already logged in
> to the account.
> [ ] c) The primary domain controller (PDC) is down or offline.
> [ ] d) The administrator must be logged in at the PDC or BDC.
> 16. If you are establishing a trust relationship between Domain A and
> Domain B, which utility would you use to create the trust?
> [ ] a) Server Manager
> [ ] b) Control Panel -- Server
> [ ] c) User Manager for Domains
> [ ] d) System Policy Editor
> [ ] e) Control Panel -- Services
> 17. When establishing a one-way trust relationship between
> Domain A (Accounts Domain) and Domain B (Resource Domain), which
> domain is the trusting domain?
> [ ] a) Domain A or B, depending which is created first
> [ ] b) Domain B is the trusting Domain
> [ ] c) Domain A is the trusting Domain
> 18. What special designations does Active Directory (AD) give to domain
> controllers? (Choose 2.)
> [ ] a) PDC
> [ ] b) Global Catalog (GC) server
> [ ] c) Master Catalog server
> [ ] d) Operations Master
> 19. What important functions does a Global Catalog (GC) server perform for
> users in Active Directory (AD)? (Choose 2.)
> [ ] a) A GC server lets a user search the entire forest to find
> directory information.
> [ ] b) A GC server maintains a list of the user's resources.
> [ ] c) A GC server enables the logon process by providing universal group
> membership information to the domain controller.
> [ ] d) A GC server helps users find services anywhere in the world.
> 20. As the administrator for your company, what can you do to decrease the
> traffic that results from queries to the Global Catalog (GC) across sites?
> (Choose the best answer.)
> [ ] a) Limit GC searches to the local site.
> [ ] b) Create separate forests so that searches remain local.
> [ ] c) Create additional GC servers so that the GC is available locally.
> [ ] d) Create a local catalog so that searches don't cross WAN links.
> 21. What is the native capacity of DLT IV tape?
> [ ] a) 20GB
> [ ] b) 35GB
> [ ] c) 40GB
> [ ] d) All of the above
> [ ] e) None of the above
> 22. If you have a 20GB hard drive, a 36GB hard drive, and a 50GB hard
> drive all configured in a RAID level 5 hardware array, approximately
> how much total disk space should be available?
> [ ] a) 40GB
> [ ] b) 56GB
> [ ] c) 86GB
> [ ] d) 106GB
> [ ] e) none of the above
> 23. Regarding the functional differences between AT and ATX power
> supplies, which statement is true?
> [ ] a) AT supports soft power-on and 3.3V, ATX does not.
> [ ] b) ATX supports soft power-on, AT supplies 3.3V.
> [ ] c) AT supports soft power-on, ATX supplies 3.3V.
> [ ] d) ATX supports soft power-on and 3.3V, AT does not.
> 24. What is the theoretical maximum bandwidth of a T3?
> [ ] a) 1.5Mbps
> [ ] b) 15Mbps
> [ ] c) 35Mbps
> [ ] d) 45Mbps
> 25. An Outlook 98 user is working offline with offline folders.
> The user tries to access the address book to address his/her message and
> discovers that the list is empty or not available.
> Why might this be?
> [ ] a) The user is tyring to connect via an Internet proxy server.
> [ ] b) The user has never downloaded the address book from the server.
> [ ] c) The user's address book is not configured for offline use.
> [ ] d) The user must connect to the server to access the address book.
> [ ] e) The user does not have enough rights to access the address book.
> 26. Which of the following scenarios represent appropriate situations in
> which to use the Last Known Good Configuration in Windows 2000 Professional?
> (Choose all that apply.)
> [ ] a) You accidentally disable a critical device driver.
> [ ] b) You install a new video driver and can't restart the system.
> [ ] c) You copy a new driver over an old one while the old one is
> active and subsequently encounter problems.
> [ ] d) You install a new device driver, restart Win2K, and the system
> stops responding.
> [ ] e) You experience a startup failure caused by hardware failures
> or corrupted files.
> List 3 to 5 procedures you would implement to help your company
> prepare for a total data loss.
> List 3 to 5 procedures you would implement to help your company
> roll out a new software package, such as Microsoft Office 2000.
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