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Visa Delivery in PRC by DHL/Sinotrans Effective 15 December 2000
Beginning on 15 December 2000, immigration visa delivery will be effected by DHL Worldwide Express and its PRC affiliate Sinotrans in all cases where an address in the People’s Republic of China has been designated for the receipt of correspondence.
The Consulate-General has negotiated this agreement with DHL to ensure that visas are safely and expeditiously received by applicants or their designated representatives. We look to this arrangement to eliminate the unacceptably high incidence of loss and late delivery that has plagued both our clients and ourselves.
Please note the following points regarding this new arrangement:
* Visas will be sent on a COD basis, with the recipient responsible to provide full payment in cash to DHL/Sinotrans at the time of delivery. The standard visa package delivery cost has been set at RMB 150. This rate applies regardless of where in the PRC delivery is to take place.
* DHL/Sinotrans staff will call beforehand to the contact telephone number provided on the immigration application to arrange for a specific time and date for the delivery of the immigration visas. Visas will be released only to applicants themselves or to persons confirmed as employees of their designated representatives, and only to persons who provide proper identification.
* Wherever possible, DHL/Sinotrans will make delivery at the specified residential or business address. However, applicants living in remote areas not currently covered by the DHL/Sinotrans network will be contacted and asked to attend at the closest DHL/Sinotrans office to pick up their visas in person.
* Applicants who have listed a Post Office box as a mailing address will be asked to provide a different address for visa delivery purposes, as DHL/Sinotrans will not effect delivery to a Post Office box.
* DHL/Sinotrans will make three separate attempts to contact the addressee by telephone to make visa delivery arrangements. If contact is not made - or if there is in any case doubt as to the identity of the proposed recipient or the reliability of the contact address - the visa package will be returned undelivered by DHL/Sinotrans to the Canadian Consulate. The Consulate will then undertake further investigation of the particular situation.
It is therefore very important that, if the contact telephone number provided on the immigration application form changes, new details be reported to this office immediately.
We expect that this new system, which has been used successfully in other Canadian missions abroad for visa delivery purposes, will reduce loss and delivery delay to an absolute minimum.
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