You should call them. It seems they did not substrate the -39.95 from the total. Please post your results afterwards. I am in the same situation and have not received my first bill.
我的bill来了，怎么会这么多，我用的是shaw的cable,我是十月初接通的，首月免费，今天是首张帐单，amount due by nov 27,2001 84.95.