Some application kits used in Canada (Application for a Returning Resident Permit, Application to Replace a Lost/Stolen Record of Landing) are only available by calling a CIC Call Centre.

另外，你说的 SCARBOROUGH TOWN CENTRE 已经去过了，得到的结论一样，要从 CALL CENTRE 订KITS，当然我说的是在加拿大申请的情况。如果在国内办，可能情况不同。