when customers call in, before you even start to give help, you will normally identify if the caller is eligible to be supported, thus you probably need to understand terms such as "rental" "customer ID". 我猜的。

wjiang (☆激昂☆)
2001-12-9 -04:00
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Back To Topic: 继续问题二: technical support中分类:Storage(数据存储),Sales(销售),Repairs(修理,是指的修理软件还是硬件呢?),Rentals(这是什么???),Land Development(这又是什么???). 哪位DX知道?快帮帮我吧. 谢谢呀!

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