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"experience with reporting, forecasting TSF, ASA, abandon, etc. within a telecommunications call centre"--------请问以上 TSF，ASA， abandon 是什么意思？

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Last Updated: 2002-1-21
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"experience with reporting, forecasting TSF, ASA, abandon, etc. within a telecommunications call centre"--------请问以上 TSF，ASA， abandon 是什么意思？
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