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同意hello的说法。我看到过多次外国空姐对不懂外语的中国乘客明显的不耐烦甚至是鄙视的神情,并且已知人家不懂还重复说外语,没有解决问题的诚意,服务素质实在不高。

guest (Erin)
(#74615@0)
2001-5-18 -04:00
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