本文发表在 rolia.net 枫下论坛To parents whose grown-up children work hard at their summer jobs. May our second generation start their careers even more brilliantly!
Dear @@@,
Now let's put real effort in this summer's job. By the end of the summer, you will want your employer comment on these main areas, which no matter what job you did, will be valuable transferable/soft skills and experience into future jobs:
1. Your communication skills. I have no doubt about your speaking at all, but pay attention to another important side of the communication skills- listening skills. When customer makes a request or tell you about their needs, it is a better skill trying to briefly summaries or repeat what you heard from them, that is, to confirm your understanding. It is an essential skill.
2. Initiative. Are you willing to start working, say 10 min before the shop opens? Will you use that 10 min to ensure the copiers are loaded with paper, things are in order for a day's sales, etc. After work hours, are you willing to check with the shop manager, "is there anything I can help with?" It says a lot about you. When the manager sees this initiative, he will be willing to teach you more, things other less proactive workers won't learn.
3. Advanced skills to deal with difficult customers and or difficult supervisors. When things stand still, and you feel there is simply not a solution at all, there is always one actually, communicate! Whoever is more patient will win the game and take things in his own control.
5. If you have no time to observe the financial operation/books of the shop, then try to have more lunches or breaks with key personnel. Lead the short dialogue skillfully to sales figures, costs, logistics in running a shop, their challenges, ideas and discovery of issues about the work, and best practices. Start the conversation with positive comments, say you observed ways they work and you learned from it, etc. Form a positive working relationship, not necessarily compromising to other types of characters, but by showing your own strengths and virtues, good values (in a subtle way, more by action, less by words) with respect and with silent confidence.
I also want you to subtly practice how you can lead a conversation (politely and patiently after listening) instead of simply responding to others' questions or follow their comments.
6. Even the top CEOs in the world would proudly remark themselves as salesmen. In the business world, everything comes down to sale! So practice your sales skills. Think often how you can do differently from others or from conventions. Your thinking comes from careful observing sales activities and customers as days go by. So do observe things happening around you and try to reflect upon them on your way back home each day. This is your independent problem solving skills.
7. Pay attention to the overall strategies, happenings of @@@ and @@@. They are both very successful in marketing and making a major share of the consumers market. Read their websites often, read news letters, read whatever they publish in tr web, and think through how something big and strategic can even reflect in the daily operation of your shop. Those are excellent conversation pieces in your next summer's job interview.
Take good care and get ready for a hard working summer as well as a party at the end to celebrate all your brilliant results.
GC更多精彩文章及讨论，请光临枫下论坛 rolia.net
Dear @@@,
Now let's put real effort in this summer's job. By the end of the summer, you will want your employer comment on these main areas, which no matter what job you did, will be valuable transferable/soft skills and experience into future jobs:
1. Your communication skills. I have no doubt about your speaking at all, but pay attention to another important side of the communication skills- listening skills. When customer makes a request or tell you about their needs, it is a better skill trying to briefly summaries or repeat what you heard from them, that is, to confirm your understanding. It is an essential skill.
2. Initiative. Are you willing to start working, say 10 min before the shop opens? Will you use that 10 min to ensure the copiers are loaded with paper, things are in order for a day's sales, etc. After work hours, are you willing to check with the shop manager, "is there anything I can help with?" It says a lot about you. When the manager sees this initiative, he will be willing to teach you more, things other less proactive workers won't learn.
3. Advanced skills to deal with difficult customers and or difficult supervisors. When things stand still, and you feel there is simply not a solution at all, there is always one actually, communicate! Whoever is more patient will win the game and take things in his own control.
5. If you have no time to observe the financial operation/books of the shop, then try to have more lunches or breaks with key personnel. Lead the short dialogue skillfully to sales figures, costs, logistics in running a shop, their challenges, ideas and discovery of issues about the work, and best practices. Start the conversation with positive comments, say you observed ways they work and you learned from it, etc. Form a positive working relationship, not necessarily compromising to other types of characters, but by showing your own strengths and virtues, good values (in a subtle way, more by action, less by words) with respect and with silent confidence.
I also want you to subtly practice how you can lead a conversation (politely and patiently after listening) instead of simply responding to others' questions or follow their comments.
6. Even the top CEOs in the world would proudly remark themselves as salesmen. In the business world, everything comes down to sale! So practice your sales skills. Think often how you can do differently from others or from conventions. Your thinking comes from careful observing sales activities and customers as days go by. So do observe things happening around you and try to reflect upon them on your way back home each day. This is your independent problem solving skills.
7. Pay attention to the overall strategies, happenings of @@@ and @@@. They are both very successful in marketing and making a major share of the consumers market. Read their websites often, read news letters, read whatever they publish in tr web, and think through how something big and strategic can even reflect in the daily operation of your shop. Those are excellent conversation pieces in your next summer's job interview.
Take good care and get ready for a hard working summer as well as a party at the end to celebrate all your brilliant results.
GC更多精彩文章及讨论，请光临枫下论坛 rolia.net