reply to customer and cc to your direct supervisor only (make sure the customer's 表扬 email is below)
Dear ....,
I am glad to hear that our solutions have worked out very well for you. Your continued cooperation and patience are greatly appreciated.
I have cced my direct supervisor with this email so to keep him (or her) informed about any major movements designated to your business. If there is anything that we can make your work easier and faster, please feel free to connect either of us. We will certainly take good care of a preferred customer like you.
We appreciate your business and are honored to be a service provider for you.
Dear ....,
I am glad to hear that our solutions have worked out very well for you. Your continued cooperation and patience are greatly appreciated.
I have cced my direct supervisor with this email so to keep him (or her) informed about any major movements designated to your business. If there is anything that we can make your work easier and faster, please feel free to connect either of us. We will certainly take good care of a preferred customer like you.
We appreciate your business and are honored to be a service provider for you.