The Rolia website has been trying to use the latest web technology to provide Rolians best user experience. Unfortunately some older versions of browser don't support such new technology.

To be able to use Rolia properly, including the "reply" function, we recommend to use Chrome browser from Google:

https://www.google.ca/chrome/browser/desktop/

The good thing about Chrome is that you don't have to worry about software upgrading in the future. It does the work by itself.

Or, you may upgrade your Firefox to the latest version:

https://www.mozilla.org/en-US/firefox/new/

Safari browser from Apple is also a good choice.

https://www.apple.com/ca/safari/

IE may work if you upgrade it to the latest version. But IE is known to be buggy, it's going to be discontinued by Microsoft.

Please avoid installing or using any other browsers, especially those from software companies in China. There are enough negative reviews about them regarding security concerns.

Hopefully it helps.